Becoming a Customer
How can I become a Quality Marine customer?
Do you allow jobbers or the public to purchase from you?
General
What are your hours of operation?
What types of dry-goods products do you carry?
Live Stock Information
Do you guarantee live arrival or offer any other mortality policy?
Why are some of your fish more expensive than those same species of your competitors?
How often and on what days do you receive inventory shipments?
Is it better to place orders on certain days of the week to ensure better fill rates and better variety?
How often do you update your stock list?
Are you able to special order items?
Do you use copper in your system?
What is MAC?
What does MAC Certified mean?
Can my store sell MAC Certified livestock?
Do you also carry fresh water fishes?
Payment and purchase information
How do I place an order?
What are your minimum purchase requirements?
What types of payment do you accept?
What account terms do you offer?
Shipping and Acclimation
What days of the week do you send shipments out?
How are the fish packed to ensure healthy arrival?
What carriers do you use to ship fish?
How should we acclimate our fish and inverts upon arrival?

FAQ